Shipping & Returns

 

Shipping Information

Pear Skin Care does our very best to keep shipping costs down by grouping any orders together in one package. 

Returns & Exchanges

 

U S  S H I P P I N G 

Items ordered and paid for will ship on or before 2 business days, unless otherwise noted in description of product. We primarily ship through USPS using Flat Rate boxes to get the best rate for all.

I N T E R N A T I O N A L  S H I P P I N G

If you need international shipping please contact us first to set this up at Julie@pearskincare.com. If customs charges occur please note that you, the buyer, are 100% responsible for the fees. We, the seller, are not responsible for customs charges. Please note that International orders can take up to 4 weeks to arrive after they are shipped since all orders must pass through customs and the time frame that this takes is totally out of our hands. 

O R D E R  I S S U E S

If you have any problems with your order (not received, not what you were expecting, etc. ) PLEASE contact us so that we can make it right. We truly want to please our customers and will always try our hardest to resolve any situations that come up.

Damages: If you receive a damaged item, contact us immediately at Julie@pearskincare.com. We will happily replace any damaged items provided they are reported within 48 hours of order delivery.

R E F U N D S  +  E X C H A N G E S

We will offer a replacement or a shop credit for certain circumstances. Please send us an email at Julie@pearskincare.com with any concerns about your purchase so we can work something out.

Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase.

*Please note that Pear Skin Care is not responsible for any additional shipping costs for returns + exchanges, and we do not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Pear Skin Care.

P A Y M E N T

We offer secure online ordering and accept all major credit cards. Thank you for your business!